Return Policy
Easy Returns
1. SUBMIT A REQUEST 2. RECEIVE RETURN 3. SHIP IT BACK 4. RECEIVE REFUND AUTHORIZATION
Click "submit a request" button below Receive return authorization (RA) form with Print and attach the provided shipping Once the merchandise is received &
and fill out the form the exact return address and a shipping label label as well as the RA form confirmed to be in satisfactory condition,
(may take 24-72 hours) to the outside of the box your refund will be issued
FAQ
What Can I Return?
If you are not completely satisfied with your purchase, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 07 days of delivery. Items must be in new
condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.
The product must include the original tags, user manual, warranty cards, freebies and accessories. The few exceptions for items that cannot be returned include Items Marked "Non-Returnable."
(clearly indicated on the product page before placing your order)
Note: It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in process of your return. If your returned item does not
meet the above requirements, we reserve the right to reject any request for a refund. If your return request has been rejected, the item will be delivered back to you between 4-6 days. Item will be
sent to scrap after three (3) failed delivery attempts and no refund will be given.
What Are My Shipping Fees?
For orders delivered within the Pakistan where reason for return isn't a result of a Vendor error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping
label(s) will be provided. Freight, international & Pakistan returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by
ToolMaster, a return shipping label will be provided.